Pricewise Refund Policy

Effective 30 October 2026

This policy covers Pricewise Pro bought on the web or in the Windows app, which Paddle.com, our reseller and Merchant of Record, sells on behalf of Logyte Systems LLP.

Try it first

Every account can try Pro free for 14 days, with no payment details, so you can see whether it suits you before paying.

14 days, no questions

If you're not happy, ask for a refund within 14 days of a payment, whether it's your first payment or a renewal, and you'll get the whole of that payment back. When we refund a payment, we also cancel the subscription, so Pro ends and you won't be charged again.

After 14 days

We don't refund part of a month or year already started. You can cancel at any time instead: Pro stays on until the end of the period you've paid for, and you won't be charged again (see the terms). If something went wrong, such as a charge you didn't expect or Pro not working, write to us anyway and we'll put it right.

How to ask

Refunds go back to the payment method you used, usually within 5–10 business days, depending on your bank.

Bought in an app store?

If you bought Pro in an app store (when Pricewise is available there), that store handles refunds under its own rules; ask it directly.

Your rights

This policy doesn't limit any right to cancel or get a refund that the law of your country gives you.